Banking Services that Influence the Bank Performance

The Impact of Co-Production on Customer Loyalty in Banking Services: A Case of Saman Bank

This study investigates the effect of co-production on customer loyalty (attitudinal and behavioral separately) and factors which may boost co-production in an Iranian bank. To investigate co-production in banking services, the proposed model of Auh et al. (2007) was applied. Given the fact that many banks try to get the status of their main customers, co-production was examined due to its pote...

The warnings effectiveness of the supervision department of the central bank on Iran's banking network performance

One of the main purpose of  the Central Bank Supervisor is assessing of banking performance and identification of high risk banks, issued a warning, proposes enforcement action to amend banking operations. Since a formal warning may expose a bank to bankruptcy risk, first of all informal notification is sent to the bank at risk.  So The effectiveness of informal warnings on improving performanc...

Banking Sector Reforms and Commercial Bank Performance in China

The Chinese banking sector has gone through a consistent process of the reform which includes liberalization of the business to foreign banks, privatization and listing bank shares, allowing diversifications into intermediary business beyond the traditional deposit and loan activities. In the mean time, the changing structures of the banking sector and the favourable economic condition in the r...

Bank Size, Compliance Costs and Compliance Performance in Community Banking

Designing a Bank Marketing Performance Model: Explaining the Role of E-Banking Services Quality, CRM Strategies and the Moderating Role of Culture.

In the era of modern technology, providing superior e-banking services and benefitting customers from new technologies will be the basis for each bank's superiority over its rivals. Therefore, the proper way of attracting and communicating with customers and improving the quality of e-banking services can provide a platform for improving the marketing performance of banks. Accordingly, the main...